The Punjab government has launched a revolutionary service called Maryam Ki Dastak, designed to bring government services to your doorstep. This program allows residents to apply for a learner’s permit, renew their licence, or get a duplicate driving licence without waiting in long queues or dealing with traffic police officers.
This service is especially helpful for women, elderly citizens, and busy professionals who previously had to spend hours navigating crowded offices. Now, you can complete the process from your home in just a few simple steps.
How Maryam Ki Dastak Works
Maryam Ki Dastak uses a trained Dastak Facilitator, a government-authorized representative who visits your home to handle the paperwork. They can:
- Verify original documents
- Scan digital fingerprints if required
- Process your application on their tablet
Once completed, your licence is delivered directly to your home. The experience is fast, reliable, and user-friendly—almost like ordering a pizza, but for your driving licence!
Driving Licence Fees and Services
Here’s a quick overview of the services available under Maryam Ki Dastak:
| Service Type | Documents Required | Delivery Time |
|---|---|---|
| Learner License | Original CNIC & Photo | Instant / Same Day |
| License Renewal | Expired License & CNIC | 7–10 Working Days |
| Duplicate License | Police Report (FIR) & CNIC | 10–12 Working Days |
You can easily pay the fee through EasyPaisa, JazzCash, or using the PSID generated in the app.
Step-by-Step Guide to Apply Using the App
- Download the App: Search for “Dastak Doorstep Services” on Google Play Store or Apple App Store.
- Register: Use your phone number and CNIC.
- Choose a Service: Select “Driving Licence” or other police services.
- Make an Appointment: Pick a date and time for the facilitator visit.
- Facilitator Visit: The representative comes to your home, verifies documents, and processes your application.
- Payment: Complete the payment through app options or PSID.
Why Maryam Ki Dastak Is Better
The app eliminates the agent culture and reduces chances of corruption. It also ensures data security through the Punjab Information Technology Board (PITB).
- Track your application in real time
- File complaints directly with the CM’s portal if there’s any issue
- Avoid long office visits and unnecessary delays
Frequently Asked Questions (FAQs)
Q: Can I take my permanent driving test at home?
No. You can apply for the licence and get the learner’s permit at home, but the permanent driving test must be taken at the designated track.
Q: Which areas have this service?
The service started in Lahore and is now available in 22+ districts including Rawalpindi, Faisalabad, Multan, and Sargodha. New districts are added monthly.
Q: What is the helpline number?
Call 1202 to make an appointment if you don’t have a smartphone or need guidance.
Final Thoughts
Maryam Ki Dastak is transforming the way people in Punjab access government services. It brings convenience, transparency, and efficiency to everyone’s doorstep. Whether it’s getting a learner’s permit, renewing a licence, or obtaining a duplicate, the app makes the process fast, secure, and stress-free.
Residents are encouraged to download the app, make an appointment, and enjoy the ease of doorstep service.
